When Henning Harders set up our company in 1987, he ran the business by one simple principle:
“Be passionate, make friends and help people. Success will look after itself.”
This principle set us on course to become one of Australia’s most successful and trusted providers of international logistics services.
Henning’s thinking is still relevant for us today. It is the inspiration behind our Mission and Values, which were jointly developed by the colleagues at Henning Harders.
In a fast moving business environment, our Mission and Values provide guidance and focus. On a practical level this means that Henning Harders staff will always act in our clients' best interest and respond to challenges with integrity and professionalism.
This Mission Statement defines what Henning Harders stands for and what our clients can expect from us. It defines our common goal and our commitment to stakeholders, including customers, employees, suppliers and communities. It provides focus and guides our decision making.
It all starts with teamwork and positive working relationships. We combine our efforts for the benefit of each employee, the company and our customers. We communicate openly, listen closely to the needs of our customers and respond with exceptional service.
We ask ourselves "why not" and - even if challenges might be complex - we respond with solutions. We challenge the status quo for superior outcomes and we share our ideas and solutions.
We share a passion and a positive "can do" attitude, which exceeds expectations. At Henning Harders, we rely on responsibility and proud ownership. Taking ownership has nothing to do with education, rank or position – your part matters and your commitment makes a difference.
We learn about our customers' business and we exceed expectations by going the extra mile. We provide an exceptional level of care and competence, which makes us the trusted partner for our customers.
We understand that delivering successful results consistently requires a disciplined approach, persistence and a high level of professionalism. We do as we promise and we are reliable at all times.
Our Values explain how we do things on a daily basis, they guide our decision making and describe how we engage with customers, colleagues and suppliers. Everybody at Henning Harders - whether they work in the Warehouse or in Management - follows those values. For our clients, this means that they can rely on our high level of service and our expertise, which allows them to focus on their core business and not having to worry about their supply chain.